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Thursday, October 9, 2014

One more thing.....


I thought I was done....but it turns out...I have a little more to say!!

Earlier this week I posted, on Facebook, about an unfortunate encounter with a customer. I said what I needed to..and I was done. I really was....

I didn't post it to "vent" I posted it because I think it's important....REALLY important...for all of us to realize that we all have our mountains to climb!!

Somewhere along the way the world has become a very, very rude place to be. A place where everyone has the right to "tell you what they think" and treat those of us "in the public eye" like garbage. Sweet Memories is in it's 20th year at 180 Main St. My business, however, will be 27 years old next month. That's a long time. That's a lot of energy and time and hard work...and I think I have gained a lot of wisdom over those 27 years!!

I, also, think that after that long....I should have the right to decide how much is too much. That phone call (actually 3 of them) was way too much!!

No one...for any reason...has the right to totally disrespect another person. No one. To be talked to the way we were talked to...and not listened to the way we were not listened to...and then hung up on...repeatedly...is complete disrespect.

I heard from an awful lot of you...and I read all of your comments!! I just want to go on record here...I was not "uncalm". I did not...and will not...allow that encounter to spoil my day or my daughter's wedding. I totally appreciated all of the kind words....but I wasn't "fishing" for them!! And...if you think it was wrong to use social media to "vent"...I just want to assure you..that was NOT venting!! I chose my words very carefully....and omitted quite a few of the ones that were swirling around in my head!!

Basically....the reason I shared the encounter, at all, was to...hopefully...stir up some awareness! 

I am going to pass along some of the wisdom I have gained in my 27 years in business....You catch more flies with honey than you do with vinegar. Think before you speak. Do unto others....oh wait....this isn't MY wisdom...it's been around forever!! Too bad the world is forgetting all of it!!

NOW....I am done!!!!

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